The Fetch This Promise

  • Fast Reliable Shipping

    Ships fast and reliably, with tracking. Never be left in the dark - you will know when your order is on its way and where it is during transit.

  • Paw Approved

    Quality guaranteed. If there’s an issue, we’ll sort it. No drama, no hoops - if something’s not right, we’ll make it right.

  • Friendly Support

    Real humans, real help when you need it. Questions, issues, or just checking in? We’re easy to reach and genuinely happy to help.

On Demand

We’re a made-to-order brand, which means your item doesn’t exist until you order it. That keeps waste low, quality high, and lets us offer personalised designs.

Dog-Life Approved

We get dog people - the fur on your clothes, the treats in every bag, the constant “Yep, the dog’s coming.” Our products are built to handle all of it: the chaos, the adventures, and the everyday routines that only dog parents understand.

Quality Guaranteed

If something arrives damaged or defective, we’ll fix it. No drama, no hoops, no “send us seventeen photos and a blood sample.”

Just message us and we’ll make it right, simple as that.

Some FAQ

What Happens If I Have A Damaged Item?

Please inspect your order as soon as it arrives. If your item is defective, damaged, misprinted, or incorrect, contact us within 7 days of delivery at hello@fetchthis.store with:

  • A brief description of the issue
  • A clear photo of the item
  • Your order number

We’ll assess the issue and offer a replacement or refund if eligible. Claims submitted after 7 days may not be accepted.

See our full Refund policy HERE👉

How Long Is Shipping?

Made to order

All of our items are made just for you, which means a little extra time is needed to bring them to life.

Please allow 2–7 business days for your order to be printed, packed, and shipped. During peak periods (like holidays or big promotions), fulfillment times may be a little longer.

Estimated delivery times

Once your order has shipped, delivery times are typically:

  • USA: 3–7 business days
  • Australia: 4–10 business days
  • Canada: 5–10 business days
  • UK & Europe: 5–10 business days
  • Rest of World: 7–20 business days

These are estimates only. Actual delivery may vary depending on your location, customs processing, weather, and carrier performance.

See our full Shipping Policy HERE👉

Can I return or exchange my order?

Return and Refund Policy

All our products are made-to-order store which means every item is created just for you. Because of this, we do not accept returns or exchanges for change of mind, wrong size, or incorrect color selection.


Please red the description carefully and check size charts for measurements. If any doubts please do message us at hello@fetchthis.store with any questions you may have.

See our full Refund Policy HERE👉